How can we help?

FAQ

Why is registration required on DEV74.com?

Registration is required so that completing an order, and issuing an invoice when needed, does not stall while account details are collected. It simplifies every request and purchase between DEV74 and the customer. Reliability of the details, and any later correction, can be assured only with a regular registration on www.dev74.com. Data collected at registration is never used for any other purpose, nor transferred or sold, as stated in the DEV74 general terms. The account can be deleted at any time, independently.

Why is VAT not shown in product and service prices?

VAT is not shown because DEV74 uses the flat-rate tax regime (regime forfettario), so VAT is not charged on invoices.

Will I receive an invoice for my purchases?

Invoices are issued when you buy new products or services. If an invoice is not required but you need one, contact us. DEV74 uses electronic invoicing. A courtesy PDF copy is also sent to the email address on the account. To obtain an invoice, at least one of tax code or VAT number must be filled in on the account.

What are the shipping methods?

Products are usually shipped with the best carrier available for the destination. Every shipment is tracked and can be insured on request.

Are purchases on DEV74 covered by a warranty?

Purchases on dev74.com are covered by warranties on both products and services. Exceptions are stated at checkout or in the product or service description.

Can I place an order and agree later on delivery, installation and payment?

You can place an order without paying immediately and without choosing a shipping method at once. At checkout, select pickup at the office or to be agreed as the shipping method and the matching cash or to be agreed payment method. Delivery, installation and payment can then be agreed later, including card or bank transfer. If no agreement is reached, or we cannot contact you, the order is cancelled and the reserved stock is released.

When can an order for a product or service be cancelled?

In some cases an order is cancelled permanently:

When the order uses payment and pickup at the office, or to be agreed, and 4 days pass without an agreement or without the products being collected.

When, after payment, the account details are irregular, or an invoice is required but the tax code or VAT number is missing. In that case the funds are refunded in full and the customer may be suspended on DEV74.